The Electricity Service Suppliers’ Guide is a reference for electricity service suppliers participating with PGE in Oregon’s restructured electricity market.

• Electricity Service Suppliers’ Guide (PDF)
  
  

Note: You will need the Adobe® Acrobat® Reader to view and print PDF files. Visit the Adobe Web site for downloading instructions.

Individual chapters of the Electricity Service Suppliers’ Guide also are available (PDF):

• Table of Contents
  
  
• Chapter 1 — About This Guide
  
  
• Chapter 2 — Welcome to Our Restructured Marketplace
  
  
• Chapter 3 — Getting Started
  
  
• Chapter 4 — Maintaining or Changing the Business Relationship
  
  
• Chapter 5 — Scheduling Transmission for Direct Access
  
  
• Chapter 6 — Understanding PGE’s Distribution Services
  
  
• Chapter 7 — Conducting Electronic Business Transactions
  
  
• Chapter 8 — Enrolling End-Use Customers
  
  
• Chapter 9 — Understanding PGE’s Metering and Interval Meter Data
  
  
• Chapter 10 — Billing the End-Use Customers
  
  
• Chapter 11 — Billing the ESS
  
  
• Chapter 12 — Respecting Confidentiality in Communications
  
  
• Chapter 13 — Frequently Asked Questions
  
  
• Chapter 14 — For More Information
  
  
• Chapter 15 — Glossary