At PGE, we understand that we are all facing a tough economy right now. If you’re having trouble paying your electric bill, PGE has some ways to help.
Help for residential customers
Many Oregonians have been hit hard by the economic slowdown. If you lost your job or your hours have been reduced and you’re having trouble paying your household electric bill, please let us know.
Solutions start with a call
Call PGE Customer Service right away (503-228-6322 in Portland, 503-399-7717 in Salem or 800-542-8818 outside of Portland or Salem) and let us work together on solutions. We have a number of bill options including Equal Pay, which levels out your bill making it easier on your budget. The sooner you call, the sooner we can help.
Weatherization and bill-payment assistance
Depending on your household income, you may be eligible for free residential weatherization and bill-payment assistance programs. Federal stimulus dollars have increased funding for the weatherization program.
Energy-saving information
Improving the energy efficiency of your home can help tame high energy bills. Explore our
Energy Savings section to find lots of great information, including:
You can also
e-mail the PGE Energy Experts (or call 800-722-9287) for answers to your specific energy questions.
PGE gift cards
If you know someone who is struggling to make ends meet, giving a PGE gift card is a thoughtful, practical way to let them know you care and to ease their household budget a bit. PGE gift cards are available in values of $10 or more at your local PGE Community Office.
Benefits for Oregon veterans
Gov. Ted Kulongoski has launched a statewide effort to ensure veterans apply for the benefits they are entitled to receive. Of the 350,000 veterans in Oregon, only 80,000 are currently receiving the federal Veterans Affairs benefits available to them. To learn if you are eligible, visit the Oregon Department of Veterans’ Affairs Web site.
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Help for business customers
With the tight economy, business may have slowed down for your company. We understand that can make it tough to pay your bills. Your employees might be struggling, too. Here are some ideas that can help:
Make the most of PGE energy-efficiency resources
Improving the energy efficiency of your business can help tame high energy bills. Explore our free energy resources for businesses:
Level out your bill with Equal Pay
If your business is on Rate Schedule 32, you may be eligible for our Equal Pay option. This convenient payment plan smoothes out seasonal bill spikes so you pay the same amount every month. That’s easier on your budget. To see if Equal Pay is right for your business, call our Business Services Team at 503-228-6322 in Portland, 503-399-7717 in Salem or 800-822-1077 outside of Portland or Salem.
Be a resource for employees
You can serve as a resource for employees who may be struggling to meet energy bills. Let them know that PGE can help with Equal Pay, household energy-saving tips and in other ways. Depending on household income, they may be eligible for free residential weatherization and bill-payment assistance programs. (Federal stimulus dollars have increased funding for the weatherization program.) Encourage them to call PGE Customer Service today at 503-228-6322 in Portland, 503-399-7717 in Salem or 800-542-8818 outside of Portland or Salem.
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