If someone in your home is on life support equipment and you experience a power outage, call PGE immediately.

If you depend on electricity for life support, it’s important to have a backup plan ready in the event of a power outage.

No one can predict when a power outage might happen. That’s why anyone who depends on life support equipment or refrigeration for life-sustaining medications should seriously consider owning a home generator. While most life support equipment does have built-in backup systems, the backup period may not be long enough to cover a major outage. With a generator, the equipment will continue operating, and the patient will not have to be relocated to a temporary shelter.

Please remember that while PGE works to restore power as quickly as possible to all customers, it is the responsibility of the care giver to have a backup system and a plan of action to use in the event of a power outage or other emergency.