Are you visiting PGE’s Web site for primarily business or personal reasons? Business   Personal   Which of the following best describes your role in visiting this site today? Potential PGE customer   Residential user   Small or midsize business user (under $1 million in revenue)   Large business user (more than $1 million in annual revenue)   Learn about or purchase PGE products or services   Other (write in below)   Other role... Have you registered to use PGE’s online account services? Yes   No   How frequently do you visit this site? First time   More than once a day   Daily   About once a week   About once a month   Every six months or less   What was your primary purpose for visiting the site today? Browse products and services available   Find information about PGE   Find environmental information   Find energy savings   Find safety information   Resolve a concern   Find contact information   Other (write in below)   Other purpose for visiting... Were you able to find what you were looking for? Yes   No   What, if anything, were you unable to find? Please rate how PortlandGeneral.com performs on each of the following items. Strongly Agree Agree No Opinion Disagree Strongly Disagree The site makes it easy to do business.  The site provides useful, up-to-date information.  The site’s organization makes it easy to find what I need.  The site looks attractive and appealing.   I can perform tasks quickly and easily.   Overall performance.   Please rate the quality of information on this site. Poor 1 2 3 4 5 6 7 8 9 10 Excellent Please rate the freshness of content on this site. Poor 1 2 3 4 5 6 7 8 9 10 Excellent What is your overall satisfaction with the PGE Web site? Poor 1 2 3 4 5 6 7 8 9 10 Excellent In terms of your overall satisfaction, how does the PGE Web site compare with other Web sites you’ve visited? The best   Among the best   Better than average   Average   Below average   Among the worst   The worst   How likely are you to use this site as your primary resource for obtaining information from PGE? Not very likely 1 2 3 4 5 6 7 8 9 10 Very likely What do you like best about this Web site? What do you like least about this Web site? How likely are you to return to this site? Not very likely 1 2 3 4 5 6 7 8 9 10 Very likely Rate how your impression of PGE has changed as a result of your visit to PGE’s Web site? Much more favorable   More favorable   Unchanged   Less favorable   Much less favorable   Please provide additional comments about our Web site, suggestions for improvement or other services or features you’d like us to offer. Thanks! Please give us your contact information so we can enter you in the sweepstakes drawing for a $25 McMenamins gift card. We’ll select 10 winners! Your name:  E-mail address:  Daytime phone:  By clicking the “Submit” button, you agree to the official rules of the PGE Web Survey Sweepstakes. If you don’t agree to these terms and conditions, type an X in the entry spaces for your name, e-mail address and phone, and click “Submit.” to submit your survey without entering the sweepstakes.