If you’re building or remodeling a home, this list can help you navigate the process of requesting and getting new electrical service. Many of these steps may have been completed already if your home is within a subdivision. If you’re uncertain of what’s been done, check with the subdivision developer.
You can also download a PDF version of the construction checklist.
Design for underground and overhead projects
Your form needs to include:
- connected load
- scaled site plans
- landscaping plans
- load schedule
- other specified details found on the form
This is also the time to think about temporary power and green power options.
- You’ll get a confirmation once we’ve received your completed form.
- Within the next five business days your PGE service and design project manager (SDPM) will call you to discuss the project, and then we will start the design process.
- Depending on the size and specifics of the project, the design service may take up to 60 days after all necessary information is received.
- While we’re designing your service, you should obtain any necessary permits from the city/county electrical, construction, easements, tree-trimming, etc.
- When design is complete, we’ll send you a Line Extension Cost Agreement letter.
- Return the signed Line Extension Cost Agreement and any associated payments. The signed LECA agreement is still needed even if no payment is necessary.
- PGE will then apply for right-of-way permits and also right-of-way traffic control plans, when applicable.
Construction for underground projects
- After design is final, and at least two weeks prior to digging, arrange a pre-construction meeting between the excavation contractor and PGE at the site.
- Call 811 or visit Dig Safely Oregon to locate existing underground utilities before digging, as required by state law. This is a free service.
- All trenching in the right-of-way must be done by a PGE-approved contractor.
- Complete any trench, vault and conduit work as needed and then contact PGE to inspect conduit in the trench before it is backfilled to ensure it meets code requirements.
- Please make sure the site is clear, safe and accessible for inspection.
- After the trench inspection, call the city/county to have the electrical equipment and customer metering approved.
Construction for underground and overhead projects
- Once the city/county has approved your meter base (with sticker attached), call PGE for your permanent service work connection at 503-323-6700 or 800-542-8818. The city/county does not notify PGE.
- Your meter base must have the approval sticker attached from the city/county before we can connect your service.
- If you have multiple points of service, a service work request is needed for each individual connection.
- Within three business days we will come out and install the meter.
- Once the meter is approved, a line crew will come out and connect your service within 10 to 14 business days.
- Please make sure the site is clear, safe and accessible for a line crew and truck.