Phone Numbers

You can reach the following PGE departments during normal business hours, 8 a.m. to 5 p.m., Monday through Friday.

Some of the departments listed below have extended hours.

Customer Service & Outages

Customer Service

503-228-6322 or 800-542-8818
7 a.m. to 7 p.m., Monday through Friday

Outages & Emergencies

503-464-7777 or 800-544-1795
24 hours
Or use the Report a Power Outage online form.

Other PGE departments

If the department you wish to reach is not listed below, please call 503-464-8000.

PGE Headquarters

503-464-8000

Community Affairs

503-464-8599

Corporate Communications

503-464-8949

Corporate Social Responsibility

503-464-8599

Deaf and Hard of Hearing Phone Line

800-735-2900

Economic Development

503-464-7694

Employment Verifications

Faxed requests only: 503-464-2951
For more information call: 503-464-7250

Energy Expert Hotline

800-722-9287
7 a.m. - 6 p.m., Mon. - Fri.

Electricity Service Suppliers

(For Direct Access Operations)
866-377-0411

Ethics & Compliance

503-464-7091
24-hour confidential hotline: 866-384-4277
Or visit the EthicsPoint website.

Free Smart Thermostat Program

800-235-0578

Human Resources

503-464-7250

Locate Underground Wires

(Oregon Utility Notification Center)
503-246-6699 or 800-332-2344

Media Relations

503-464-8444

New Construction and Inspection

(Service Coordination)
503-323-6700 or 800-542-8818

Report Electricity Theft

800-962-8184 (24 hours)
Or email the Energy Recovery Unit (strictly confidential)

Report a Streetlight Out

503-464-7777 or 800-544-1795
Or use the Report a Streetlight Problem form.

Tree Trimming

503-736-5460