Technical issues have caused delays in sending some bills and bill notifications. Don’t worry; your account won’t be affected if your payment was delayed because of this. Please pay your bill within 2 weeks of your due date.

When storms hit, we're ready — we want you to be ready, too.

Gather an outage kit and know how to report an outage, should you need to.

Report an outage

Online
By phone:
- 503-464-7777 (Portland)
- 503-399-7717 (Salem)
- 800-544-1795 elsewhere

When you report an outage you can also request an update.

Create an outage kit

Ensure everyone in the home knows where to find it. Your outage kit should include:

Flashlights and battery powered or hand-crank radio
Extra batteries
Car chargers for cell phones and laptop or tablet computers
A battery powered clock
Emergency phone numbers including PGE outage numbers

Other handy items

Bottled water (if you rely on electricity to pump water)
A manual can opener
Disposable plates and utensils
Extra blankets or sleeping bags
Battery-powered camp lantern
Comfort items like playing cards or favorite books