Start, Stop or Move Service You can do all three online Start Service Use this form if you are not a PGE customer and would like to establish a new account. Stop Service Need to discontinue service? Use this form to end service. Move Service If you’re a PGE customer moving to a new location within our service territory, you can stop service at the old location and start service at the new location in one easy step. Building Your Own Home To help make your construction project go as smoothly as possible we have instructions and checklists to guide you and your builder through the multi-step process for getting electric service. Learn more.