As we work toward Oregon’s clean energy future, we’re strengthening the energy grid to make it smarter, more efficient and more reliable for you. PGE is actively upgrading and replacing underground power lines and equipment in our service area.
We are aware that some areas have experienced unplanned power interruptions and we understand the inconveniences this kind of interruption may have caused. As we strive to be a good neighbor, we want to address any questions or concerns you may have about unplanned power interruptions and our work to resolve them.
What can you expect during this project?
You may have noticed colored paint lines on the ground in your neighborhood. These lines mark the location of underground utilities, and they are the first step in this project.
To install the new underground equipment we may be drilling and digging trenches on one or both sides of the street. In some areas, we will be moving the path of the underground power lines in the public rights of way. At times, we may need to park vehicles and equipment overnight. After construction is complete, landscaping, streets and sidewalks in our work areas will be restored.
We expect work hours to be Monday through Friday, from 7 a.m. to 5 p.m. While not expected, weekend and night hours may be required at times.
To complete this work safely, PGE crews may need to temporarily interrupt power to your property, known as a planned outage. This planned outage should be brief, however, there are many factors involved and the event could last several hours. If your address will experience a planned outage, you will receive notification at least 48 hours in advance. For tips on how to prepare for an outage, please visit our Outage page.
Do you use electricity to meet your medical or disability needs?
Your well-being is our top priority, and it’s important to always be prepared for an outage, as they can happen at any time. If this or any planned outage could affect your health or safety, please call us at 503-612-3730 to discuss how we can help or visit our Powering Medical Equipment page.
We’re taking steps to ensure your safety. Here’s how you can help:
- Watch for temporary lane or street closures and detours. Allow extra time for commuting through these areas.
- Follow directions from any flaggers, detours and signs used to keep drivers, cyclists, pedestrians and workers safe.
- Watch for “no parking” signs. To keep pedestrians and vehicles safe, we will reserve street parking to make room for equipment and create a safety buffer around our work area.
- Please avoid all work areas and equipment, and make sure children know to never touch the equipment.
Building a brighter future for you
These upgrades will boost reliability to reduce the risk of outages, keep pace with the growth in our region and help improve how the overall system functions for all customers. This is just one of many projects we’re working on to enhance and modernize the energy grid, making it smarter and more resilient, and creating a platform for a clean energy future.
Thank you for your patience as we strengthen the energy grid.
If you have any questions about how this project may affect you, please contact us at 503-612-3730.
Para información en español, por favor llame 503-612-3730.