PGE teams up with American Red Cross on Prepare! initiative

New collaboration offers resources to help customers be prepared for more than just power outages

Feb. 7, 2014

PORTLAND, Ore. — When it comes to planning for unforeseen emergencies, it’s easy to put things off until another day. However, with storms beginning to brew across the Northwest, now is the best time to prepare for weather-related power outages and other events.

That’s why Portland General Electric has teamed up with the American Red Cross on its Prepare! initiative, aimed at helping individuals, businesses and communities prepare for emergencies of all sizes. Prepare!, a new multiyear initiative, provides a variety of tools and resources that make simple work of creating emergency kits and putting together a plan in case of an emergency.

“PGE employees are prepared to swing into action if a winter storm hits, and we want our customers to be ready and safe too,” said Jim Piro, PGE president and CEO. “Together with Red Cross, we’re working to help families and businesses put plans in place to have food, water, light, and a heat source available if a power outage were to occur due to a severe winter storm or natural disaster.”

Be storm ready
To help prepare for power outages that may occur, PGE customers can visit to learn how to put together an outage kit and review tips and ideas. You can also check out our preparedness blog that covers topics such as safety tips, best picks for emergency food items and more.

PGE recommends all customers have a basic outage kit on hand that includes a flashlight, fresh batteries, a battery-powered or hand-crank radio, a battery-powered alarm clock and a manual can opener. A cell-phone car charger for cell phones or a corded, non- electric phone at home is also important.

Prepare for home emergencies
PGE customers are also encouraged to take the “Pledge to Prepare” through the Red Cross at Taking the online pledge offers access to tools and resources to help families create their own disaster plan. They can also download earthquake and first aid mobile apps and purchase ready-made disaster supply kits.

Prepare for workplace emergencies
To be ready for outages and emergencies at work and help keep business running, businesses, schools and other organizations can also complete a Red Cross “Ready Rating” assessment online at This self-paced program allows organizations to rate their current level of preparedness and suggests areas for improvement.

Know what to do if the lights go out
If an outage occurs, PGE recommends first checking the circuit breaker or fuse box. If breakers or fuses are okay, call PGE. Report power outages by calling 503-464-7777 in Portland, 503-399-7717 in Salem or 800-544-1795 outside of the Portland and Salem areas. Mobile phones can also be registered for two-way texting with PGE to report an outage and request a text update. Customers can also visit for outage updates.

Look outside to see if any utility lines are down; if there are, stay away and call PGE. Turn off all electrical equipment to prevent an overload on the system when power is restored.


About Portland General Electric Company
Portland General Electric (NYSE: POR) is a fully integrated energy company based in Portland, Oregon, serving approximately 887,000 customers in 51 cities. For more than 130 years, PGE has been delivering safe, affordable and reliable energy to Oregonians. Together with its customers, PGE has the No. 1 voluntary renewable energy program in the U.S. With approximately 3,000 employees across the state, PGE is committed to helping its customers and the communities it serves build a clean energy future. For more information, visit

For more information contact: Rachel DeRosia, PGE, 503-464-8599,