Scam Alert

Beware of scams targeting energy customers

En español

PGE logo           Pacific Power logo 

During stressful times, scammers are extra active, using fear and uncertainty to try to take advantage of you. Unfortunately, right now, scammers are targeting customers just like you.

Beware if someone calls, claiming to be from your power company, and threatens to turn off your power that day (usually within an hour) unless you pay immediately. This is never our practice, and we are not disconnecting customers for non-payment right now.

If you have the slightest suspicion a phone call may be a scam, hang up. If you have questions, you can check your account online or give us a call.

If you have been impacted by COVID-19 and you’re having trouble paying your bill, give us a call and we can help with payment options, or connect you with resources like bill assistance.