Outage Info

Report an outage: 3 ways

  1. Report online
  2. By text when you enroll your mobile phone for two-way texting.
  3. By phone:
    • 503-464-7777 (Portland)
    • 503-399-7717 (Salem)
    • 800-544-1795 elsewhere

Tip: When you report an outage you can also request an update.

Prepare My Home

See our checklist of how to prepare in the event of a power outage or a natural disaster.

Prepare My Business

Find tips on how to protect your business and minimize disruptions.

Report a Streetlight Problem

Use our Report a Streetlight form or call 800-544-1795 and press 3.

Backup Generator Safety

Use care to protect yourself and our crews.

7 Steps of Restoration 7 steps of restoration

Understand how we restore power.

Report downed lines Report downed lines

Report dangerous situations at 800-544-1795.

Register your device Enroll your device

To report an outage by text.