Outage Info

Report an outage: 2 ways

  1. Report online
  2. By phone:
    • 503-464-7777 (Portland)
    • 503-399-7717 (Salem)
    • 800-544-1795 elsewhere

Tip: When you report an outage you can also request an update.

Prepare My Home

See our checklist of how to prepare in the event of a power outage or a natural disaster.

Prepare My Business

Find tips on how to protect your business and minimize disruptions.

Report a Streetlight Problem

Use our Report a Streetlight form or call 800-544-1795 and press 3.

Backup Generator Safety

Use care to protect yourself and our crews.

7 Steps of Restoration How we restore power

Learn our 7 steps of power restoration when a storm or major event hits.

Report downed lines Report downed lines

Report dangerous situations at 800-544-1795.

Follow us on Twitter Get outage updates on social

Follow us on Facebook or Twitter for the latest on major outages.