Prepare My Business

Minimize disruptions and protect your equipment

Report an outage: 3 ways

  1. Report online
  2. By text when you enroll your mobile phone for two-way texting.
  3. By phone:
    • 503-464-7777 (Portland)
    • 503-399-7717 (Salem)
    • 800-544-1795 elsewhere

Minimize business disruptions

Walk through an outage response plan with key employees.

  • Ensure everyone knows where to find your outage kit that includes the following items:
    • Flashlights and battery powered or hand-crank radio
    • Extra batteries
    • Car chargers for cell phones and laptop or tablet computers
    • Battery powered clock
    • Emergency phone numbers including PGE outage numbers
  • Plan a manual backup for work done on computers and cash registers.
  • Ensure electronic door locks can be bypassed manually.
  • If you have an emergency lighting system, make sure it’s in good working order.

Protect equipment

Make sure you and employees have an outage plan for all critical equipment.

  • Identify equipment power switches.
  • Locate your electrical supply panels and know how to shut off power.
  • Protect computers and other equipment from power surges with good quality surge protection.
  • Prevent data loss with automatic backup programs and battery backup systems.

Outage Map Outage map

View the outages in our territory.

Outage list Outage list

See a list by county and zip code.

Power out? Power out?

Know what to do.