Outages can happen, but if we’re all prepared, they can be a little easier to get through. Make sure you have an outage kit ready.
Be Prepared
Have a plan for power outages and extreme weather. Check out tips to troubleshoot power problems in your home or office and learn about backup power options available.
Downed powerline safety
Never touch a downed power line – or anything else the line is touching. Always assume power lines are live and stay at least 50 feet away (that’s a little longer than a city bus).
Remember, a downed line doesn’t have to spark to be dangerous.
Be prepared for whatever mother nature has in store
If you're a residential or small business customer, we'll text you if your power goes out so you shouldn't need to report it. But if you don't get a text, you can still report outages. Just download our mobile app, report online or call us at 503-464-7777.
Learn how to minimize disruptions, keep your employees safe and protect equipment during an outage.
Summer temperatures and high winds extend fire season from May through October. Learn how you can prepare.
Find out what causes power outages and check out troubleshooting tips for your home, office and facilities.
Important reminders
Plan ahead so you can still power medical equipment or refrigerate medication during an outage.
Learn more about keeping your well operating using traditional fuel-powered generators or battery power.
Home battery systems can provide back-up power during power outages and help you get the most out of your solar panels.
Home generators can be a convenient backup during a power outage. Review generator types and how to safely operate them.
What is PGE doing to prepare?
Your safety is our top priority. Check out some ways we work year-round to deliver reliable power and minimize the impact of weather-related outages during the winter season.
Wildfire safety and prevention
Learn more about what PGE is doing to help protect people, property and natural environments during wildfire season and year-round.
Winter storm season prep
Here are some ways we work year-round to deliver reliable power and minimize the impact of weather-related outages during the winter season.
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